Articles that mention: What Is CRM

Customer Resource Management, CRM, is both a tool and a management strategy. As a tool the CRM software creates a user interface for the collection of customer data. And this is more than storing contact info, like you would do in a ledger or a spreadsheet. CRMs log lead sources, salespeople’s interactions with prospects (emails, phone calls, voicemails, in-person meetings, etc.). Similarly, they can track deal stages and reasons for won or lost deals.

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What is a Customer Retention Management System?

In today’s competitive business environment, retaining customers has become more critical than ever. It’s a well-established fact that acquiring a new customer can cost up to five times more than retaining an existing one. Therefore, it’s no surprise that companies are paying more attention to nurturing long-term customer relationships and boosting profitability by keeping their […]

Gaining Insight Into Your Sales Performance With CRM Software

Imagine yourself standing in the shoes of a sales business owner trying to navigate the intricate maze that is managing your sales team’s performance. Every turn leads to another obstacle, and without the right tools, it can seem like an insurmountable challenge. This is where a Customer Relationship Management (CRM) system, such as Rizer CRM, […]

What are the 5 benefits of CRM?

As the owner of a small business, you understand how difficult it can be to keep track of everything from sales to leads to customer interactions. Keeping track of your sales can feel like herding cats when you have so many other things going on at the same time. Consider for a moment that there […]

How do you set up a customer relationship management system?

Setting up a customer relationship management (CRM) system is critical for any sales team’s success. But where do you even begin? What exactly is a customer relationship management system (CRM)? A customer relationship management system (CRM) is software that tracks and manages information about customers during a company’s interactions with them. From the initial contact […]

What CRM is best for me?

It’s not easy to pick the best Customer Relationship Management (CRM) solution for your company. It can be challenging to find the right CRM system in today’s market. The right customer relationship management system, however, can revolutionize your company. You can use it to keep tabs on sales, streamline processes, and manage customer relationships. Planning ahead […]

Who uses CRM Software

The days of writing down customer information on paper are long gone. In today’s digital age, businesses have a variety of options for managing customer relationships, including Customer Relationship Management (CRM) software. CRM is a tool designed to help organizations manage customer contacts and interactions with potential clients. Its ability to automate manual processes and […]

What is ACV and why does it matter for sales teams?

ACV is a metric that sales teams use to measure the worth of a customer over the course of a year. It takes into account both the initial purchase price and any recurring revenue from that customer. ACV is important because it provides insight into the long-term health of your customer base. By tracking ACV, […]

How to manage a remote sales team

As the world of work continues to evolve, more and more businesses are finding that they need to manage remote sales teams. This can be a challenge, as it can be difficult to keep track of sales goals and objectives when team members are not in the same physical location. However, there are some steps […]

The top features of a CRM that can help your business succeed

A CRM, or customer relationship management system, can be a powerful tool for businesses. By keeping track of customer data and interactions, businesses can better understand their customers and their needs. Additionally, a CRM can help businesses keep track of sales and marketing efforts, and even help with customer service. But with so many CRMs […]

Email Inside the CRM – A Quick Path to a More Productive Sales Team

Email plays a huge role in sales, and therefore, your sales team must dedicate a lot of time to it. Sending and receiving emails is an essential part of your daily routine as a salesperson. But it’s also a lot of work. You have to find the time to write and send emails, track responses, […]

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