Articles that mention: customer loyalty

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Connecting With Your Customers to Boost Loyalty

As the digital age keeps changing, businesses are in a constant race to keep up with their customers’ higher expectations and the growing number of competitors. In this situation, customer loyalty has become the most important thing for businesses to do well. It is the most important thing, so taking care of it is not […]

What is a Customer Retention Management System?

In today’s competitive business environment, retaining customers has become more critical than ever. It’s a well-established fact that acquiring a new customer can cost up to five times more than retaining an existing one. Therefore, it’s no surprise that companies are paying more attention to nurturing long-term customer relationships and boosting profitability by keeping their […]

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