CRM software help companies create, track, and manage customer relationships. They automate workflows, help customer data analysis, and empower salespeople to succeed. Good customer relationships are the cornerstone of successful business. However, when information is fragmented between departments (e.g. marketing and sales), tracking and managing customer relationships can lead to missed business opportunities. Hence the […]
Articles that mention: Social Media
Social media is a set of technologies and channels targeted at forming and enabling a potentially massive community of participants to productively collaborate.
Social media includes the various online technology tools that enable people to communicate easily via the internet to share information and resources.
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