In a sales setting, emotional intelligence, EI or EQ, is the ability to recognize and adjust to client emotions. It can make the difference between a good and a great salesperson. In a sales setting, emotional intelligence (EI or EQ) is the capability to recognize and acknowledge emotions – both of self and others’ – […]
Articles that mention: Self-control
Fear of not closing enough deals or the pain from repeated rejections can disrupt your performance, and hinder your success. While you have all the right to feel upset during difficult situations, strive to move on from negative emotions. You have no control over sales being a stressful job, but you can develop habits that will help you deal with it. Whether it’s a deep breath, a personal mantra, or a look at the picture of your loved ones on your desk, find the action that snaps you out from a negative spiral. This will prevent you from involuntarily sending negative signals to your leads, peers, and customers.
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