In a sales setting, emotional intelligence, EI or EQ, is the ability to recognize and adjust to client emotions. It can make the difference between a good and a great salesperson. In a sales setting, emotional intelligence (EI or EQ) is the capability to recognize and acknowledge emotions – both of self and others’ – […]
Articles that mention: Intellectual Curiosity
Understanding how things work, why people do things the way they do, and why people want certain things will help you ask the right questions from your clients. Do they use industry specific terms or internal lingo when you talk? Ask them what they mean. Do they ask about a specific feature of your software product or request certain contract terms? Find out why. Once you understand what they really need, it will be easier to suggest trade-offs or to go along with requests.
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