Articles that mention: Emotional Intelligence

Emotional intelligence (EI or EQ) is a key factor in sales management. Sales managers who excel in empathy, rapport-building, and confidence help salespeople to feel positive about their job and to bring increased sales results.

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EI for Salespeople

In a sales setting, emotional intelligence, EI or EQ, is the ability to recognize and adjust to client emotions. It can make the difference between a good and a great salesperson. In a sales setting, emotional intelligence (EI or EQ) is the capability to recognize and acknowledge emotions – both of self and others’ – […]

The Emotionally Intelligent Sales Manager

Emotional intelligence (EI or EQ) is a key factor in sales management. Sales managers who excel in empathy, rapport-building, and confidence help salespeople to feel positive about their job and to bring increased sales results. Contrary to the belief that emotional intelligence (EI or EQ) equals being soft or a push over, EI is a […]

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