In a sales setting, emotional intelligence, EI or EQ, is the ability to recognize and adjust to client emotions. It can make the difference between a good and a great salesperson. In a sales setting, emotional intelligence (EI or EQ) is the capability to recognize and acknowledge emotions – both of self and others’ – […]
Articles that mention: Active Listening
Actively listening means completely focusing on the other individual, attempting to comprehend the words being said as well as the feeling behind them, reacting properly, and afterward additionally recalling information exchanged.
Emotional intelligence (EI or EQ) is a key factor in sales management. Sales managers who excel in empathy, rapport-building, and confidence help salespeople to feel positive about their job and to bring increased sales results. Contrary to the belief that emotional intelligence (EI or EQ) equals being soft or a push over, EI is a […]
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