Articles that mention: Active Listening

Actively listening means completely focusing on the other individual, attempting to comprehend the words being said as well as the feeling behind them, reacting properly, and afterward additionally recalling information exchanged.

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What should your outreach messages try to do

An outreach message is a communication tactic used by salespeople to reach out to potential customers. It can take many forms, but typically it will aim to get the customer’s attention and encourage them to take some kind of action, such as signing up for a trial, hearing more about the product, or making a […]

EI for Salespeople

In a sales setting, emotional intelligence, EI or EQ, is the ability to recognize and adjust to client emotions. It can make the difference between a good and a great salesperson. In a sales setting, emotional intelligence (EI or EQ) is the capability to recognize and acknowledge emotions – both of self and others’ – […]

The Emotionally Intelligent Sales Manager

Emotional intelligence (EI or EQ) is a key factor in sales management. Sales managers who excel in empathy, rapport-building, and confidence help salespeople to feel positive about their job and to bring increased sales results. Contrary to the belief that emotional intelligence (EI or EQ) equals being soft or a push over, EI is a […]

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